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Shipping Policy | Hecho In Detroit®

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Last Updated: August 7, 2026

Hecho in Detroit currently ships orders within the United States.

Many of our products are made to order. Because production begins after an order is placed, please allow time for both production and shipping.

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Processing and Production

Orders are submitted for production shortly after purchase.

Processing and production times may vary depending on the product, order volume, availability, and fulfillment provider.

Estimated delivery dates shown during checkout are estimates and are not guaranteed.

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Shipping

Shipping rates and available delivery methods are calculated and displayed during checkout when applicable.

Once your order has shipped, you may receive tracking information using the email address provided during checkout.

Delivery times may vary depending on your location, shipping carrier, weather, holidays, carrier delays, and other circumstances outside of our control.

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Made to Order Products

Because many Hecho in Detroit products are produced specifically for each customer, your order may require additional production time before it ships.

If an order contains multiple items, products may occasionally arrive in separate packages.

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Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Hecho in Detroit is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered production or fulfillment.

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Lost or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside of our control.

If your tracking information shows an unusual delay or you believe your package has been lost, contact us and we will help review the situation.

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Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or incorrect, contact us within 7 days of delivery and include your order number, a description of the issue, and clear photos.

Please review our Refund & Return Policy for additional information.

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Contact

For shipping questions or order assistance, contact:

Hecho in Detroit
Email: info@eyebreathedesign.com
Website: hechoindetroit.com