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Privacy Policy | Hecho In Detroit®

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Last Updated: August 7, 2026

Hecho in Detroit respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit or make a purchase through hechoindetroit.com.

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Information We Collect

When you visit our website, place an order, sign up for emails, contact us, or otherwise interact with Hecho in Detroit, we may collect information including:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment-related information

• IP address

• Browser, device, and website usage information

• Information you voluntarily provide through forms, promotions, or customer service requests

Payment information is processed through our payment providers and is not directly stored by Hecho in Detroit.

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How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide order confirmations, shipping updates, and customer support

• Communicate with you about products, promotions, and brand updates when you have opted in

• Improve our website, products, advertising, and customer experience

• Prevent fraud and protect the security of our website

• Comply with applicable legal and regulatory requirements

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E-Commerce and Service Providers

Our website is hosted through Wix, which provides the online platform that allows us to offer our products and services.

We may also work with third-party service providers to help operate our business, including payment processors, shipping and fulfillment providers, email marketing platforms, analytics services, and advertising platforms.

These providers may receive information necessary to perform services on our behalf. Their handling of your information is also subject to their respective privacy policies.

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Order Fulfillment

Some Hecho in Detroit products may be produced, packaged, or shipped through third-party fulfillment partners. Information such as your name, shipping address, and order details may be shared with these providers when necessary to complete your order.

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Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use our site, remember preferences, improve site performance, and measure the effectiveness of advertising.

We may use analytics and advertising technologies provided by companies such as Wix, Meta, and other service providers.

These technologies may collect information about your device, browser, pages viewed, interactions with our website, and actions taken after viewing an advertisement.

You may be able to manage cookies through your browser settings or any cookie preference tools available on our website.

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Advertising

We may use advertising platforms such as Meta, including Facebook and Instagram, to promote Hecho in Detroit.

These platforms may use cookies, pixels, or similar technologies to measure advertising performance and provide more relevant advertising based on interactions with our website.

Information collected through these tools is handled according to the privacy practices of the applicable advertising platform.

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Email Marketing

If you choose to join our email list, we may send you information about new products, releases, promotions, events, or other Hecho in Detroit updates.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Transactional emails related to purchases, shipping, account activity, or customer service may still be sent when necessary.

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How We Share Information

We do not sell your personal information for monetary compensation.

We may share information with trusted third parties when necessary to operate our business, including:

• Website and e-commerce providers

• Payment processors

• Shipping and fulfillment providers

• Analytics providers

• Marketing and advertising platforms

• Professional service providers

• Government authorities when required by law

We may also disclose information when reasonably necessary to protect our rights, customers, business, or the security of our website.

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Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal requirements, and resolve disputes.

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Your Privacy Choices

Depending on where you live, you may have certain rights relating to your personal information, including the right to request access, correction, or deletion of information we maintain about you.

You may also opt out of marketing communications at any time.

To submit a privacy-related request, contact us using the information below.

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Children's Privacy

Hecho in Detroit is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

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Third-Party Links

Our website may contain links to third-party websites or services. Hecho in Detroit is not responsible for the privacy practices, policies, or content of third-party websites.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal requirements.

Updates will be posted on this page with a revised "Last Updated" date.

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Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Hecho in Detroit
Email: info@hechoindetroit.com
Website: hechoindetroit.com (Terms and Conditions)