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Refund & Return Policy | Hecho In Detroit™

 

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We want you to love your purchase. If you’re not satisfied, please review our policy below.

 

 

1. Returns

 

• Items may be returned within 14 days of delivery for store credit or exchange.

• Items must be unworn, unwashed, and in original packaging.

• Custom or limited-edition pieces are final sale.

 

 

2. Refunds

 

Approved refunds are processed to the original payment method within 7–10 business days after inspection.

 

 

3. Exchanges

 

To exchange an item, email info@hechoindetroit.com with your order number and the item you’d like to exchange.

 

 

4. Shipping Costs

 

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

 

 

5. Damaged or Incorrect Items

 

If you receive a defective or incorrect product, contact us within 5 days of delivery at info@hechoindetroit.com with clear photos and your order details.